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At Steve Madden we offer an EASY 14-DAYS RETURN OR EXCHANGE policy. If you are not entirely satisfied with your purchase, you may exchange or return most items bought from www.stevemadden.me. Returns will be refunded to the original method of payment or in the form of credit note (In store)
In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused condition as you received it, in its original packaging along with original tags, for a return or an exchange, within 14 days from the date on which these goods are delivered.
View our full Return Policy
Call 800 MADDEN (800623336) to track your orders and refer the order number and order detail received on your registered email ID, or enter the tracking number you received in your email below.