Download the Steve Madden Mobile app and enjoy the smoothest shopping experience
Download the Steve Madden App today to get easy access to Steve Madden footwear, handbags & much more. Exclusive offers and daily inspiration. Shop anytime, anywhere and enjoy a seamless, smooth shopping experience with easy checkout. Get early access to previews, special promotions and exclusive offers. Receive push notifications that keep you in the loop on the latest deals, events on the site, and much more.
How to use the Steve Madden shopping mobile app?
Simply run through the following steps to get started with your new shopping experience:
How to install/download the Steve Madden mobile apps?
Depending the OS based on which your smartphone operates, there are either of the three paths you can take to install/download the app:
For Apple iPhone users, visit the iTunes store and search for Steve Madden UAE app for shopping in order to install the app on your iPhone. Tap the 'Get' button and the app will get installed in less than a minute.
For Android phone users, go to the Android play store/Google play store and search for Steve Madden UAE online shopping app in order to install the app on your Android phone. Tap the "Install" button and get it installed in less than a minute.
It is as easy as this to get the free online shopping app on your phones. Get it in a minute and then get ready to explore the exciting world within.
What to do once you have installed the app on your mobile?
Once you are done with the downloading/ installation part, you need to sign up by creating an account for yourself. Use your e-mail ID to do this. By creating an account, you simplify the process that follows while shopping and making a purchase, and also avail personalized notifications based on your area of interest.
How to pay for the shopped items?
Once you have zeroed in on what you wish to purchase, click on the 'cart' button and place all your items there. Whenever you are ready to make the payment, click on the checkout button and get directed to the payment page. You can use options like Apple Pay, Tabby, Cash on Delivery, Debit or Credit Card to complete your payment.
FREQUENTLY ASKED QUESTIONS
Be assured that we do not store your card details. When you enter the card details you are redirected to the respective banks secure payment site. Bank exchanges the data provided by you with your card issuing bank through a Secured Socket Layer. Your card issuing bank authorizes or rejects the transaction, based on which we process or reject the order. At no point do we receive / store your card details.
Yes, we encrypt all credit / debit card or payment information using 128 bit encryption programs.
What happens if merchandise ordered is out of stock?
If the merchandise is out of stock when you are adding it to your shopping bag, you will be informed immediately, and the merchandise won't get added to the shopping bag.
If the merchandise is out of stock after it has been added to your shopping bag before the checkout is completed, you will be informed at the time of check out.
You then need to remove it from your bag before proceeding to check out.
If merchandise goes out of stock after you placed the order and received an order-confirmation, then we will put our best to fulfill the order by sourcing the selected merchandise.
In circumstances that we are not able to source it for you, or if it is take longer than 4 days to ship, we will inform you about the delay and cancel the merchandise and shall reverse any charges made to your credit / debit card against that merchandise.
No, however when the order quantities are large, we may verify in order to ensure your security, to confirm that you have indeed ordered for these items.
Yes, you can cancel the order fully or partially before it is shipped. However, you cannot cancel your order for the loyalty points or gift vouchers, once placed. To check the status of whether your order has been shipped or not, click on the "Order Status" link at the top of the page, and then on the link to the specific order, which will indicate the shipping status of each merchandise in your order. However, additions to an order, or changes to the merchandise ordered, are not possible.
In case I change my mind about the size picked up, can I have it exchanged?
Yes, for most products, you can exchange unused items. Some products are excluded from this for hygiene reasons. For details on which products cannot be exchanged or returned, please refer our return policy.
